Struggling to recruit care staff? How to find quality carers

Social care organisations throughout the UK are facing challenges in recruiting care staff. The rate of unfilled care job vacancies reached a significant 52% by the end of 2022, marking the highest level on record. Presently, an estimated 165,000 positions remain vacant, with Care England – the primary representative body for independent providers of adult social care – reporting that over 95% of their members are encountering difficulties in both recruiting and retaining staff.
Despite these discouraging statistics, there is a pool of skilled workers actively seeking new opportunities. It is crucial now more than ever to review and optimize your recruitment strategy to ensure you are attracting suitable candidates with enticing employment offers or work environments that surpass industry standards.

7 Recommendations to Assist in Finding Quality Care Staff

  1. Ensure Your Job Description is Inclusive and Appeals to Diverse Candidates
Many individuals may be deterred from applying for certain roles due to feeling they do not perfectly align with the job requirements or workplace environment, often influenced by specific language used in job postings. To address the challenge of recruiting care staff, it is essential to craft job advertisements that resonate with a broad audience, especially underrepresented groups. Taking steps to promote diversity in applicants can involve eliminating gender-specific terms and offering interview opportunities to marginalised groups. Avoiding rigid experience requirements and technical jargon in job descriptions can also help attract a wider range of candidates.

    2. Target the Right Audience for Your Job Openings

To maximize the visibility of your job postings and increase applications, consider utilising various channels such as physical job boards, online platforms, social media, and specialised healthcare recruitment agencies. Leveraging the services of a healthcare recruitment agency can provide access to a network of qualified and vetted care staff, expanding the pool of potential candidates. Additionally, exploring job sites and forums catering to diverse age groups, cultures, and backgrounds can help identify candidates with transferable skills from other industries.

    3. Evaluate Your Employee Benefits Package

While competitive pay is crucial in attracting talent to the social care sector, offering comprehensive benefits can also play a significant role in recruiting and retaining quality care staff. Consider implementing flexible working arrangements to support employees in achieving work-life balance while delivering exceptional patient care. Providing perks such as free meals, local discounts, employee assistance programs, eye care benefits, and discounted travel options can enhance the overall employee experience. Cultivating a supportive and appreciative work culture is equally important in fostering employee satisfaction and loyalty.

   4. Address Industry Concerns Transparently

Given the prevalent negative narratives surrounding the care crisis in the UK, it is vital for organisations to openly acknowledge and tackle industry challenges such as long working hours, understaffing, and inadequate funding. By proactively addressing these issues and sharing positive developments within the organization, prospective candidates can gain insight into the efforts being made to improve conditions in the sector. Maintaining transparency and highlighting improvements can help alleviate concerns among families and individuals seeking quality care services.
Remember it can be a worrying time for family and loved ones of those requiring quality care. If you’re struggling to find permanent care staff, why not consider using a care agency to provide quality vetted temporary care staff to help reduce any down time in your operation.

   5. Embrace Apprenticeship Programs

In response to the growing recruitment difficulties faced by social care organisations, consider implementing apprenticeship schemes as a sustainable solution for nurturing talent within the sector. Whether targeting school leavers or individuals seeking career transitions, apprenticeships offer a practical learning approach that can contribute to developing a skilled workforce and establishing a reputation for investing in employee growth.

  6. Enhance Job Advertisements for Better Engagement

Monitoring the performance of job adverts, including the click-through rates and application conversions, can provide insights into the effectiveness of your recruitment campaigns. If experiencing low applicant engagement, consider refining the content of your job postings to highlight the value proposition of the role, growth opportunities, and inclusive hiring practices. Communicate openness to candidates with diverse backgrounds and transferable skills, emphasising a willingness to onboard individuals with potential and enthusiasm for the role.

  7. Strengthen Your Brand Presence

A compelling job advert often prompts candidates to explore further details about the company, underscoring the importance of maintaining a positive brand image. Ensure that your website is user-friendly, informative, and reflective of your organisational values and culture. Incorporating employee testimonials and showcasing a respectful work environment can enhance the attractiveness of your employer brand. Encourage current staff to share positive experiences and job openings within their networks, fostering a culture of employee advocacy and referral.

Seeking Efficient Solutions for Staffing Challenges?

If you are encountering difficulties in recruiting care staff, consider leveraging the expertise of our specialist healthcare recruiters. With extensive experience in health and social care recruitment, we can connect you with skilled professionals across various sectors, ranging from support workers to complex care specialists. For personalised assistance in finding experienced care staff, kindly share your requirements with us so we can support you in your search.